The Cleveland Rowing Foundation (CRF) is an umbrella organization for rowing programs in Northeast Ohio. The software system, Activenet, is an internal database mechanism provided to CRF member organizations for processing payments between the member organization (CSRA, Shaker Heights, St. Ignatius HS. Hawken School, CSU, JCU, BW, CWRU and WRRA) and CRF. All refund requests are the responsibility of the member organization. Please consult the refund policy for your member organization prior to registration. If you are in need a refund please contact your member organization directly. Any other registration questions or concerns are the responsibility of the member organization.

If the program you are participating in is a direct CRF program and is not run through a member organization, the policy is as follows: Full refunds will be made for cancelled programs. Programs may be cancelled if minimum enrollment is not met. Should an individual be unable to complete a program,due to medical reasons, a prorated refund will be issued upon receipt of proper notification (medical excuse). Only credits will be issued should a participant decide to withdraw from a program. For any of the above, a $10.00 processing fee will be retained by CRF. Fees beyond the program fees/membership, such as transaction fees or credit card fees, will not be refunded at any time.

Rack rental fees are non-refundable

 

Balances that are not paid within 30 days of the due date, will incur a 2% late fee based on the amount owed, each month it is past due.

 

A $12 fee will be charged for all returned checks.